AAMCO Prescott Valley, AZ

6871 E First Street, Prescott Valley AZ, 86314

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CUSTOMER
REVIEWS

All Reviews
  • Local
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They were very helpful and honored my military husband with a free oil change. Then gifted him with a newer scooter to replace his aging and in-need-of-repair older scooter. Truly a blessing to our community.

Debra F.

April, 2018 Local
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One of the best shops around town. Very knowledgeable people, friendly and helpful.
Sometimes they do free estimates and not like other shops that will charge you $100 bucks to look your car.
They offer 10 perfect discount to all Veterans with the proof of an ID wich not many mechanics do (That's TERRIFIC).
I took my car one time because check engine light was on my dashboard, they look at it and all it was that fuel cap wasn't properly closed. That was a very honest move. And that's why I started bringing my two cars to them since that day.
I highly recommend this shop to anyone

Gio D.

December, 2017 Local
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Excellent customer service, Great communications and lastly attention to details

Anonymous

June, 2017 Local
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Great people to do business with. Very pleasant and professional in the office and in the shop. They take care of any little problem that may arise. Will do business with them again.

Chuck G.

May, 2017 Local
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Excellent service and friendly staff. Great initial service appointment.

Blaine H.

May, 2017 Local
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They were very friendly and helpful

Marianne M.

May, 2017 Local
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Its nice to get an honest quote for just what you need and not a bunch of upsell. I like how things are explained and shown to you. No hidden surprises. They do good work.

Braden D.

April, 2017 Local
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I came in for clutch problems. Aamco had the truck done when they said they would and even fixed a problem that came up in less than 15 minutes. I have been very Happy with the service I received here!

Timothy B.

April, 2017 Local
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I take all my cars here great people great staff

William M.

April, 2017 Local
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I appreciate the friendly service, it's nice to have knowledgeable tech's and a name you can trust.

Calvin B.

April, 2017 Local
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Oil change only this time. they were recommended on Angie's List. I was not disappointed. Will be back.

Robert W.

March, 2017 Local
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My wife had to have her cars transmission replaced at a local Nissan car dealer. The dealer also changed her oil. After driving the car a few days we noticed a strong burning smell from the front engine compartment. She called the dealer and was told it was the stickers burning off the new transmission. When the smell continued for another week or so, she finally brought it back to the dealer. She was told that the valve cover was leaking oil and it was burning on the manifold. She was told that we needed to replace the valve cover at a cost of $130. I told her to take it to Aamco to get a second opinion because we had taken other cars to them and they had always been great. They looked at my wife's car and found that the dealership had put 2 quarts too much oil in when they changed it and the oil was coming out of the dip stick port. The owner took the time to show my wife where the oil was coming from and also showed her the valve cover that showed no signs of any leak. He showed her where to take pictures to prove it. He then removed the excess oil and gave my wife a written report of the problem for the dealer. Then, they told her it was no charge! All that help and work and no charge. How awesome. She called the dealer who would not admit that it was possible they did that and told her to bring it back and they would look. We did and it turns out that the mechanic at the dealership admitted that he never even looked for the leak, just saw all the oil and guessed at what they thought the problem was. They finally admitted that the leak was because that mechanic overfilled the oil. Now we have to worry that the over-fill caused major damage which the dealer told us was "unlikely" but they will look at it after driving it 100 miles. You better believe that we will take it to Aamco to have that checked and even repaired there. No more dealership work. We will take all of our family cars to Aamco from now on. They have earned our business and trust. Thank you.

Arthur W.

March, 2017 Local
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This is the first time I have used this facility which has new owners. I have heard nothing but great things.Rightly so as I personally found them to be very friendly, courteous and even more important very HONEST and reasonable in their cost. Super efficient. I will go to them with my next vehicle problems. Great place.

Maria P.

February, 2017 Local
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I was very satisfied with my visit. The staff at this location goes above and beyond to make sure their customers leave happy. I recommend this shop to everyone in need.

Cody H.

February, 2017 Local
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Great service as always, very friendly. I'm so glad I finally found a reliable mechanic near my work.

Danielle D.

February, 2017 Local
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aamco seems to go out of the way for me, whether it was for my transmission or an oil change, & I appreciate that.

Mike A.

February, 2017 Local
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My truck broke down on our way up to Prescott, luckily we made it to Aamco, which was the only shop open because of a holiday. The owner offered us a ride to our hotel while the truck was being worked on and even delivered the truck back to us when it was done. Not to mention they did a great job repairing my truck. They gave us amazing customer service and if I lived in town they are the only shop I would go to.

Ian W.

January, 2017 Local
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Very very happy with the service that the team at aamco gave me and my wife on her car!!!!

Trent T.

January, 2017 Local
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Easy to obtain an appointment. Quick service when I arrived. The technicians were very thorough in keeping me informed about my truck.

Excellent service again.

George S.

December, 2016 Local
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Very friendly and professional. Husband and wife owned. Very helpful from time of making appointment till car was finished. Office very clean and inviting. Had coffee, popcorn and treats. Mechanic kept me informed of everything. They did not try to push anything, but made good suggestions. I was very impressed.

Brian O.

December, 2016 Local
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The Prescott Valley AAMCO has consistently give me excellent quick service at a very reasonable price I will continue to use it for my car needs and will gladly recommend it to others

Charlie W.

December, 2016 Local
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I have never received such attentive, professional and caring service from an automotive service company before. The staff at Prescott Valley AAMCO was unprecedently amazing. They went above and beyond in shuttling me between their shop and a rent a car agency and then staying late to ensure I had everything out of my vehicle that had to be kept over night. Then, I received a call the next day saying they had made additional calls to try and assist me in having the vehicle repaired under warranty - and then again assisted me in getting my vehicle from their shop to the dealer with all the contact info I would need etc. The staff at this facility are leaders in customer service. I cannot possibly list all the small things they did to be helpful - but I can say THANK YOU. I most definitely would recommend this company

Jeff P.

December, 2016 Local
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AAMCO done a great job on the replacement of my brake lining . they got me in & out while I waited.

Barbara C.

November, 2016 Local
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My experience was definitely a great one. Was greeted with a warm friendly smile and the service and courtesy was top notch. They even took the time to explain a couple things about my truck that were not even part of my service, above and beyond great

Royce T.

November, 2016 Local
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As always, fast professional friendly Service

Thank you

Dale D.

July, 2016 Local
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First fix they did was fast and not expensive. Trying to fix something that didnt need fixing was not on their menu, I respect and appreciate that. The owner also runs a non for profit called Wheels of Freedom. These men have good hearts. I have been back a few times and probably will never stop getting help from the Prescsott Valley Aamco, thank you.

Joe R.

July, 2016 Local
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Always go above and beyond to help me out with my problematic car. Especially Gary in the shop! He's the man.

Andy M.

June, 2016 Local
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Professional staff!

Mike W.

May, 2016 Local
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I thought everyone was great and I will keep coming back!

Kathleen S.

April, 2016 Local
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Cary did an excellent job of showing care for my vehicle, and sowing me potential areas of concern.
I was treated well, the facility was first rate, and the price was VERY fair. Cannot stress highly enough
people should come here for their automotive needs.

David H.

April, 2016 Local
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I came in for a transmission flush and found out I needed a new transmission. The experts at your Prescott Valley store shared all the details and showed me why my car was unsafe to drive. Then they helped me find a used low-mileage transmission and ship it to town, then they helped me with financing.
But the best part was that while the car was in the shop, which ended up being 2-1/2 days, they called twice a day with updates. The net result is that my vehicle should now last another 100,000 miles, and I'm going to AAMCO for all my car servicing. These guys know their stuff and are really professional!

Larry L.

March, 2016 Local
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I got the winter special done, the service was fast ,the staff was friendly and the guys working on my truck did a great job. Thanks!

Robert P.

February, 2016 Local
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When I brought my vehicle in, I was told how long it would take. They were right on time with their estimate. The cleanliness of the waiting room and rest room was amazing. Employees were cordial and informative. They did not try to sell me something I didn't need. I will definitely return for service again even though the location is more than 25 miles from home. Extremely satisfied with the service and the people.

Kenneth C.

February, 2016 Local
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You took care of my car without an appointment in an "emergency" situation. Appreciate that very much and will be sure to use your shop for future maintenance problems and oil changes.

Tom H.

February, 2016 Local
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They are all very friendly and professional. Very informative on vehicle condition, I recommend this business which is under new management, greatly improved from last management regime.

Dale D.

February, 2016 Local
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It was good to find someone I can trust and keep their words.

Roger G.

February, 2016 Local
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Friendly, courteous and professional Service. I highly recommend this establishment. I'll be back!

Dale D.

February, 2016 Local
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This shop has been completely changed with new ownership and a new service manager. From the cleanliness of the shop itself to the work ethic, it's all new. The new service manager is really into explaining everything that's happening with the car and recommending the right/necessary services, not just selling a bunch of things. Service is on time and friendly.

Carlos A.

January, 2016 Local
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I just picked up my 1987 Suzuki Samauri from Aamco Transmissions in Prescott Valley. What a nice drive home to Prescott. I never imagined that the ride and the shift could be so smooth; now I've had this Samauri for some 20 years and 2 transmission rebuilds and who knows how many clutches; the last guy that worked on it created a shimmy in 1st and 2nd gear if you got on it too much. In short, this is by far the smoothest shifting and running trans ever! Fortunately, all that was needed was a new clutch and related parts and a good mechanic at a reasonable price--and that's what I got, heck they even took care of towing it from my home to their shop! I am very satisfied!!

Daniel F.

Suzuki November, 2015 Local
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Great work at a fair price. It's nice to feel like you can trust your mechanic

George T

February, 2015 Local
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Once again, you guys did a great job on my explorer! Keep up the good work.

Christine

January, 2015 Local
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I have used AAMCO many times now, There is a reason that I go back. Jon the Owner and Martin the shop manger are honest and trustworthy. When other local companies have tried to recommend unneeded work a phone call to Martin who know my vehicle ensures that I was not taken advantage of. I understand cars and I understand people. If you want Quality work and Great customer care this is the right place. I highly recommend this business to anyone needing any type of car care.

Mark E

September, 2014 Local
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Rebuilt tranny and fixed assorted leaks on vehicle. Extremely professional work quality. These guys know what they are doing and do it well. Repairs completed in much quicker time frame than anticipated. Would highly recommend their services.

Peter B

September, 2014 Local
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I have been coming here for years, they have never done me wrong or charged me an arm an a leg, they have always worked with me an have treated me with kindness. Any time I had a problem John or Tony have always been there to help me or correct the problem. They also work around, my schedule. Thank you to everyone at AAMCO in Prescott Valley, Az.

Elizabeth D

August, 2014 Local
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So nice got me in and out fast. Highly recommend this location

Rhena

June, 2014 Local
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Excellent service! Knowledgeable and friendly!

Wes R

June, 2014 Local
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Services were explained and done on a timely manner.

Mike M

May, 2014 Local
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I have received excellent customer service from this store and I will be returning for more service to my vehicle as time progresses:-)

Stanley R

May, 2014 Local
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Have always kept my vehicles in top condition, and have backed up their work with no questions asked.

Raymond

May, 2014 Local
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Kept me informed as to my issues with my car. They got the work done as promised and on time

Kristina H

May, 2014 Local
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Always making sure that everything is good and great service.

Libby I

May, 2014 Local
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Your entire team was fantastic. Top notch service.

Winter H

May, 2014 Local
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For the first time in a year, my brakes don't make noise! Thanks for getting them done on time, we made the wedding in Phoenix. See you guys again.

Marty

April, 2014 Local
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After the first 1,000 miles, transmission shifts like a dream. Thanks team AAMCO!

Chris E

April, 2014 Local
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Martin and crew are amazing! Due to my busy work schedule, any car maintenance responsibilities are such a hassle and nearly impossible to schedule. I was in desperate need of an oil change and stopped in at the AAMCO in Prescott Valley. Martin could tell I was stressed out about the time without my car and missing some work to come back to pick it up. I was shocked when he told me they would not only change my oil, but also inspect my entire vehicle and drop off my car at my office! They saved the day and I'll be sure to bring in both my vehicles to you guys moving forward! Awesome service!

Sandra

April, 2014 Local
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You are honest,and friendly and affordable.I will continue to bring my truck here with confidence that I will be treated with respect and not over charged.Peace of mind is priceless.Thank you.

Tammy N

March, 2014 Local
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Clean work, clean shop, done right. What else can I say? John made a terrible thing (my truck breaking down), and turned it into a pleasurable experience. Price was a little high but I know where the money went.... Into the quality of work! Excellent! You have a customer for life.

Scott W

January, 2014 Local
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I am repeat user and have always been satisfied. John am always happy with his customer service.

Mark E

December, 2013 Local
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I've used this AAMCO on several of my vehicles, John always provides honest diagnosis's with several options of fixing the problems. I have a lot of automotive knowledge and have never felt as if they were trying to scam me or recommend unnecessary services. I will continue to use AAMCO because of their honesty, technical knowledge and awesome customer service.

Mark E

November, 2013 Local
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The service was above and beyond. Fast and very friendly. My wife's car runs better than ever we were very pleased

Daniel D

October, 2013 Local
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Took my car in for an oil change and to have the AC checked as it wasn't working at all. AC only needed to be recharged and is working well! Thanks for quick and thorough service!

Anonymous

August, 2013 Local
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Amazing service! You REALLY went above and beyond!

Christine E

August, 2013 Local
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I always get great service when I bring my truck in for oil changes. The staff is very courteous and helpful.

Devin W

June, 2013 Local
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Your guys have always taken care of my needs. Would recommend your shop to any one.

Tom S

May, 2013 Local
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John and his team did a great job on my vehicle. He found me a way to pay for my repairs when I had no cash. He went out of his way to assist me with another vehicle and his kindness will not be forgotten. Thanks AAMCO!

Mary S

January, 2013 Local
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Very friendly and honest customer service. I would definitely refer a friend.

Anonymous

October, 2012 Local
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When our vehicle could not be driven, Tony went above and beyond by arranging a rental and getting us to it.

Cloyd T

August, 2011 Local
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Through out my life I bet I have owned about 30 cars and trucks and I have never had service as good as your shop provides. Plus I love the coupons you company sends in the mail. I have never had a problem with any of your service men or with my vehicle was you have work on it. You can count on my cars being brought to your shop for as long as I live in this area. Keep up the good work guys.

Rick B

August, 2011 Local
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My pickup was repaired in a timely manner. It runs better than when it was new. The technician showed the defective parts to us and was very professional as he explained the work that needed to be done and how he was replacing parts of the transmission with parts that are more heavy duty than the original parts. Excellent work!

K.H.

March, 2011 Local
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Took my Dodge 4x4 in for brakes.They stayed to get the job done. Had 1 small issue and they resolved it quickly and happily. Their main mechanic really knows what he is talking about and the entire staff their was very helpfull and friendly. I will continue to take my cars there from now on. Thank you for a job well done.

Anonymous

Local